The Well-Managed Healthcare Organization, Tenth Edition

The Well-Managed Healthcare Organization is an essential text in healthcare management courses. Throughout its previous nine editions, the book has offered management fundamentals and theories, presenting them within the context of current healthcare delivery trends and scenarios for various settings. Students learn how to apply evidence-based practices that lead to high performance in healthcare organizations. Written in a more approachable tone, this extensively revised tenth edition describes the new standard of practice for many types of healthcare organizations (HCOs). Each chapter shares updated Practice Applications designed to promote active learning and highlight appropriate responses to common issues and challenges. New content in the book includes: · New and emerging issues faced by HCOs, such as the effects of the COVID-19 pandemic, increased workforce shortages, and a demand for services that exceeds capacity· Strategies for increasing employee engagement The Well-Managed Healthcare Organization offers foundational content and evidence-based practices for reaching excellence in quality, patient satisfaction, individual engagement, and sound financial performance.★★★★ Doody's Book Review (95/100)

About the Author

Amer Kaissi, PhD, is a professor in the department of healthcare administration at Trinity University in San Antonio, Texas. Dr. Kaissi teaches courses in leadership, coaching, and public speaking. From 2015 to 2022, he served as the director of the executive program at Trinity. Since 2015, he has also served as an adjunct faculty member at the University of Colorado– Denver MBA program in healthcare administration. A certified executive coach, Dr. Kaissi works with healthcare executives to help them maximize their leadership impact. Kenneth R. White, PhD, APRN-BC, FACHE, FAAN, is professor emeritus in the Department of Health Administration at Virginia Commonwealth University in Richmond, Virginia; University of Virginia Medical Center professor emeritus in the School of Nursing at the University of Virginia in Charlottesville, Virginia; and dean emeritus in the School of Nursing at the MGH Institute of Health Professions in Boston, Massachusetts. Dr. White has more than 50 years of experience in healthcare organizations in clinical, administrative, governance, academic, and consulting capacities.