- InstantOn purchase
- Full bookAll chapters
- Any devicePC, tablet, phone
- SecureSSL checkout
Step-by-Step QFD: Customer-Driven Product Design, Second Edition
by Taylor & Francis
Lowest price online, guaranteed. One-time payment, no subscription.
Download link emailed instantly after payment, 24/7
Your download link is sent to the email you enter. Double-check it before completing your order.
File issue? We replace it or refund you, no questions asked.
You'll receive a download link by email immediately after checkout.
Send us the book cover via live chat and we'll request it for you. Typical response time: 10 minutes.
What's inside
Wouldn't it be great if you could design a product with the customer in mind - right from the very start? Well, now there's a way: Quality Function Development, or QFD, translates the needs of the consumer directly into the design and development of new products and services. By focusing on customer needs and incorporating them into every phase of the manufacturing process, it eliminates waste and improves customer satisfaction. And that means increased sales, greater profits, and a bigger share of the market.Step-by-Step QFD is a practical, hands-on guide to implementing QFD at any organization. Written by an expert in the field, it shoes how the intensive study of consumer needs can be used to help you dramatically outperform the competition. In fact, the strategies outlined in this book have already met with great success at a number of corporations both within and outside of the United States. This workbook includes a case study of QFD in action, 34 helpful workshops, and an analysis of the synergy between QFD, TRIZ, and Taguchi. So whether you're a QFD trainer, project manager, design engineer, or manufacturer, Step-by-Step QFD will show you how to let one voice drive your entire design process - the customer's!
About the Author
Terninko, John
| Author | John Terninko |
| ISBN-13 | 9781351413893 |
| Publisher | Taylor & Francis |
| Publication Date | 05/04/2018 |
| Page Count | 240 pages |
From checkout to chapter one in seconds
Check out securely
Pay by card or wallet. Use an email address you can access right now.
Get your link
Your download link arrives by email the moment your payment clears, 24/7.
Read anywhere
Open it on your laptop, tablet or phone. Save it and keep it.
Smarter than paying full price
Authorised by publisher: licensed copy, never pirated.
Less than Amazon Kindle, with our lowest-price guarantee.
Delivered the moment your payment clears, day or night.
Complete edition: every chapter, no missing pages.
Good to know
How do I receive my ebook?
Right after checkout we email you a download link. Check your spam folder if it doesn't arrive within a few minutes.
Which devices can I read it on?
Any computer, tablet or phone. PDF opens in any browser or free reader app.
I entered the wrong email. What now?
Contact us via live chat with your order number and we'll resend the link to the right address.
What if there's a problem with the file?
We'll replace it or refund you within 30 days, no questions asked.