Fundamentals of Human Resources in Healthcare, Second Edition

Instructor Resources: Test Bank, Instructor's Manual Human resources are the bedrock of healthcare organizations. Yet healthcare faces severe staffing shortages, both as a result of the aging population and workforce and because of wide disparities in the geographic distribution of workers. To attract and retain this increasingly scarce resource—and to inspire the best from their employees—healthcare managers must know how to develop, nurture, and coach their staff for success. Fundamentals of Human Resources in Healthcare takes a back-to-basics approach to workforce management. It sets forth fundamental concepts that will help healthcare managers succeed at the most important and challenging part of their job: managing people. Unlike books that peddle the latest oversimplified solution or quick-fix cure-all for workforce challenges, this book presents proven best practices and evidence-based strategies for successfully working with employees. This new edition puts human resources in the context of today's healthcare environment, with all of its rapid, ongoing, and unprecedented changes. Thoroughly revised and updated, it includes: • A new chapter on enhancing diversity and inclusion in healthcare organizations • Expanded material on physician compensation, including changes in incentives; compensation practices in patient-centered medical homes and accountable care organizations; and challenges in measuring physician productivity • Revised and updated content on the legal and regulatory environment of human resources management, including sexual harassment, electronic monitoring and workplace searches, and termination • A new chapter on human resources management practices that support quality improvement and patient safety initiatives • Current developments in union organizing and union membership in healthcare organizations Written for current and aspiring managers throughout a healthcare organization—not just those employed in the human resources department—this book establishes a vision in which everyone is a human resources manager.

About the Author

Bruce J. Fried, PhD, is an associate professor in the Department of Health Policy and Management in the Gillings School of Global Public Health at the University of North Carolina at Chapel Hill, where he served as director of master's degree programs for more than 20 years. Dr. Fried teaches courses in human resources management, international and comparative health systems, and globalization and health. He has written numerous journal articles, books and book chapters, commentaries, and book reviews and was coeditor of World Health Systems: Challenges and Perspectives, second edition (Health Administration Press, 2012). His research interests include the impact of improvement teams and culture on quality in healthcare settings, the healthcare workforce, mental health services, and global health. Dr. Fried has conducted workshops and management training courses in Eastern Europe, Asia, Latin America, Africa, the Middle East, and the Caribbean. He received his master's degree from the University of Chicago and his doctorate from the University of North Carolina at Chapel Hill. Books published by Health Administration Press: Human Resources in Healthcare Managing for Success, Fourth Edition Fundamentals of Human Resources in Healthcare, Second Edition World Health Systems: Challenges and Perspectives, Second Edition